We asked people in the US about their customer service battles and hundreds responded on the financial and emotional costs Guardian readers from across the US wrote in to tell us about their battles with big companies, and the time, expense and emotional toll exacted by businesses they say are ...
Day: June 20, 2026
Trump’s DC makeover frenzy bewilders locals and visitors: ‘It’s like we’re under occupation’Trump’s DC makeover frenzy bewilders locals and visitors: ‘It’s like we’re under occupation’
From East Wing demolition and ‘restoration’ of reflecting pool to bridge and fountain renovations, US capital is ‘a different city right now’ On the edge of Lafayette Square, a landmark park near the White House, a scuffed sign proclaimed: “We are making DC safe and beautiful.” Julie, visiting Washington DC ...
What we know so far about the collision and how it is affecting travelWhat we know so far about the collision and how it is affecting travel
Two passenger trains collided, leaving a driver dead and dozens of passengers and crew hurt. ...
Talk of Starmer staying on to fight is fading – fastTalk of Starmer staying on to fight is fading – fast
After Andy Burnham’s by-election victory, support for the prime minister is evaporating, writes Laura Kuenssberg. ...
Steve Rosenberg: Moscow oil refinery attack brings Russia’s war with Ukraine closer to homeSteve Rosenberg: Moscow oil refinery attack brings Russia’s war with Ukraine closer to home
There are moments when life in Moscow feels completely normal – Thursday morning wasn’t one of them, writes Steve Rosenberg. ...
Extreme heat warning expanded as 36C heatwave approaches UKExtreme heat warning expanded as 36C heatwave approaches UK
After a slightly cooler Saturday, temperatures will rise again, possibly touching 36C by Tuesday with a Met Office amber extreme heat warning set to come into force. ...
Trump hits out at Italy’s Meloni after pushback on G7 photo claimTrump hits out at Italy’s Meloni after pushback on G7 photo claim
Trump said the Italian leader asked “over and over” for a picture at G7, after she said the US president “made-up” a story that she “begged” for a photo. ...
Israeli strikes kill at least 16 in southern Lebanon despite reports of renewed ceasefireIsraeli strikes kill at least 16 in southern Lebanon despite reports of renewed ceasefire
Outbreak of fighting between Hezbollah and Israel has forced mediators to cancel US-Iran peace talks in Switzerland Israeli strikes on southern Lebanon have killed at least 16 people, local authorities said on Saturday, despite reports of a renewed ceasefire aiming to end persistent violence that threatens the new agreement between ...
Israeli attack kills famed turtle sanctuary ecologist in LebanonIsraeli attack kills famed turtle sanctuary ecologist in Lebanon
Mona Khalil led decades-long effort to protect nesting site for turtles near her home in south of the country The Lebanese marine activist Mona Khalil, who became a beloved figure in the country for a decades-long effort to protect a nesting site for turtles near her home, has died from ...
What lessons will Iran’s new leadership draw from the 110-day war?What lessons will Iran’s new leadership draw from the 110-day war?
Now fighting is over, the question is how Iran’s government will behave. Early clues point to more authoritarianism and prioritising relations with China The precise ideological lessons that Iran’s new leadership draws from the 110-day war may prove to be the overriding factor in determining whether negotiations with the US ...