The Russian president’s refusal comes after his Ukrainian counterpart wrote an open letter calling for face-to-face talks. ...
Day: June 5, 2026
AI customer service is not ready for prime timeAI customer service is not ready for prime time
Voice capabilities are the future of AI, but customer service is still proving a difficult test case. That’s not because the voices don’t work, but because the broader experience often doesn’t. I went to an ElevenLabs pop-up in New York, where a robot powered by the company’s voice models took ...
Companies struggle to measure AI’s ROICompanies struggle to measure AI’s ROI
Echoing throughout New York Tech Week this year were conversations from business leaders about AI’s ROI, as companies begin cutting back on token spending. CEOs are trying to prove to their boards that the cost is worthwhile during a time of “massive over-investment” industry-wide, IBM Vice Chairman Gary Cohn said ...
How one Tennessee student started a red-state anti-Pride pushHow one Tennessee student started a red-state anti-Pride push
The News Lakie Derrick was about to graduate from East Tennessee State University three years ago when she saw an intriguing piece of news from Italy. Giorgia Meloni, the country’s conservative prime minister, had attended a “Family Day” celebration of traditional values. Some news outlets, bungling the translation of the ...
Strong jobs data complicates Warsh’s path to lower ratesStrong jobs data complicates Warsh’s path to lower rates
The US labor market is on a hot streak. A strong May jobs report boosted market expectations that the Federal Reserve will have to raise interest rates this fall — putting President Donald Trump in a tough spot heading into the midterm elections. US employers added 172,000 jobs last month ...
Ghana’s president offers insights on life after USAIDGhana’s president offers insights on life after USAID
Alexis’s view Ghana’s president gave a rare insight this week into what it is like to lead an African government hit by the shuttering of Washington’s international aid agency. Accra factored an average of $154 million a year from USAID into government budgets, of which nearly half went into “critical ...
Israel strikes southern Lebanon after ordering evacuations of nine villagesIsrael strikes southern Lebanon after ordering evacuations of nine villages
Thousands flee including from village hosting at least 2,500 displaced people, one day after Hezbollah rejects ceasefire Thousands fled their homes after Israel issued forced evacuation orders for nine villages in southern Lebanon before strikes that killed six people on Friday, a day after the Hezbollah militant group rejected a ...
Why US diplomats tweet from the hip in response to Henry Nowak murderWhy US diplomats tweet from the hip in response to Henry Nowak murder
State department’s incendiary charge into UK politics comes from Trump who leaned into personal feud with London mayor, Sadiq Khan • Henry Nowak: controversy behind US intervention in a murder case that has rocked Britain In the state department of past administrations, how to respond to an incendiary event such ...
Age gaps, swag gaps and Claude gaps – are they really such a big deal in relationships?Age gaps, swag gaps and Claude gaps – are they really such a big deal in relationships?
The internet is making everything into a ‘relationship gap’ by seizing on any difference between two dating humans It started with the age gap. Can a 40-year-old man and a 20-year-old woman truly get along? That was once a question answered with a resounding “yes” by creepy English professors or ...
Why Trump is obsessed with exacting ‘retribution’ against E Jean CarrollWhy Trump is obsessed with exacting ‘retribution’ against E Jean Carroll
For a person ‘accustomed to things going his way’, president’s defeats in trials against the author are a direct hit to his ego Donald Trump had a tantrum. Trump was seated at the defense table in Manhattan federal court on 17 January 2024 when E Jean Carroll – who has ...